1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us through forms, WhatsApp, email, or other communication methods, we may collect:

Your name
Email address
Phone number
Any message or inquiry you send us

b) Non-Personal Information

When you visit our website, we may automatically collect certain technical information such as:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source

This information helps us improve our website and user experience.

2. How We Use Your Information

We may use your information to:

Respond to your inquiries or messages
Provide customer support
Improve our website and services
Understand visitor behavior and website performance
Share updates, offers, or promotions (only if applicable)
Maintain website security and prevent misuse

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic.

Cookies may help us:

Remember user preferences
Improve website performance
Understand how visitors use our site

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use third-party tools or services on our website, including but not limited to:

Google Analytics
Google Maps
Instagram
WhatsApp
Contact form plugins or booking tools
Hosting and website security services

These third-party services may collect certain information in accordance with their own privacy policies. We are not responsible for the privacy practices of external websites or services.

5. Social Media Links

Our website may contain links to our social media profiles, including our Instagram page:
Berlin Coffee House

When you click on external social media links, you will be redirected to those platforms, which have their own privacy policies and data practices.

6. Data Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only when necessary:

To operate our website and services
To comply with legal obligations
To protect our rights, safety, or property
With trusted service providers who help us run the website

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online platform or internet transmission can be guaranteed to be 100% secure. We encourage users to share information responsibly.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent where applicable

To make any such request, please contact us using the details below.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children under the age of 13.
If you believe a child has provided us with personal information, please contact us so we can remove it.

10. External Links

Our website may contain links to external websites or services.
We are not responsible for the privacy practices, content, or policies of third-party websites.

We recommend reviewing their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised Last Updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Berlin Coffee House
Website: https://atzhospitality.in/
Email: berlinsiliguri@gmail.com
Phone: 987654321